Dear customer,
Welcome to our water filter jug website! Thank you for choosing our water filter jug. While shopping, it’s important to understand the payment policies to ensure you have a pleasant shopping experience.
Payment method
We currently only accept PayPal payments and support Visa, MasterCard, JCB and American Express.
This is a safe and convenient way to pay, and you can complete your purchase using your PayPal account or use the credit card payment options provided by PayPal.
Payment process
1) Select water filter jug:
Browse our extensive range of water filter jug products on the website and choose your preferred style and specification.
2) Add to cart:
Add the selected water filter jug to your cart, making sure you have confirmed your selection.
3) Checkout:
Go to the checkout page, fill in the necessary information, and select PayPal as your payment method.
4) Log in to your PayPal account:
If you already have a PayPal account, just log in and confirm payment. If not, you can choose to use the credit card payment option provided by PayPal.
5) Payment completed:
Once payment is successful, you will receive an order confirmation email and we will begin processing your order.
Payment security
We are committed to keeping your payment information secure. PayPal is a globally reputable payment company that uses advanced encryption technology to ensure the best security for your transaction information.
Payment declined
Here are some common reasons why payments are declined:
1) Insufficient account balance: The user’s payment account may not have enough balance to pay the transaction amount.
2) Wrong payment password or verification code: The user may have entered an incorrect payment password or verification code, causing the payment to be rejected.
3) Security issues: If the payment service provider or bank suspects that the transaction may be fraudulent or risky, they may refuse the payment.
If you are unable to determine why your payment was declined, please contact your bank for more information and to take further action as needed.
Refund
The refund amount will be returned to your PayPal payment account within 1-2 business days. If there is a holiday, the refund amount will be postponed. Please wait patiently.
Agreement modification
This Payment Agreement may be modified based on business needs without prior notice. You should check periodically to ensure you understand the most current version of the Agreement.
If you have any questions about payment or need help, please feel free to contact our customer service Andre Soto via email at [email protected] and we will reply to you within 1 business day.
Thank you for your trust in us and hope you have a happy shopping at Luxulifely!